Privacy Policy

At VersaCrate™, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your personal information when you visit our website and make a purchase. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information when you use our website, place an order, or sign up for our newsletter.

The information we collect includes:

I) Name, email address, phone number (in some cases), shipping address, and payment details.

II) Information about how you interact with OUR website, including the pages you visit and the products you view.

2. How We Collect Information

We collect your personal data in the following ways:

I) When you make a purchase, we collect your name, email, shipping address, payment details, and phone number.

II) If you fill out a contact form on our website, we collect the information you provide, such as your name, email address, and any messages you send us.

III) Through our Klaviyo marketing app, we collect your email address to send you newsletters, promotions, and updates about our products.

3. How We Use Your Information

We use the information we collect for the following purposes:

I) To process your orders and deliver products to you.

II) To send promotional emails, newsletters, and updates regarding our products and services.

III) To respond to inquiries and provide customer support.

4. How We Share Your Information

We may share your personal information with the following third parties:

I) We share payment information with secure third-party payment processors to process transactions.

II) We share your shipping information with delivery companies to fulfill your orders.

5. Cookies and Tracking Technologies

I) We do not use cookies or tracking technologies ourselves. However, Shopify may use cookies to enhance your shopping experience and improve website functionality. For more information on how Shopify uses cookies, please refer to Shopify’s Privacy Policy.

6. Data Security

I) We prioritize the security of your personal data and use Shopify's top-tier encryption technology to protect your information during transmission.

7. Accessing and Modifying Your Information

I) You have the right to request access to, modification, or deletion of your personal information. If you would like to update or remove your information, please fill out the contact form below or contact us at versacrate@gmail.com.

8. Compliance with Canadian Privacy Laws

I) We are committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada. If you have any concerns about your privacy rights, please contact us.

9. Changes to This Privacy Policy

I) We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date."

If you have any questions about this Privacy Policy or how we handle your personal information, please fill out the contact form below or contact us at versacrate@gmail.com.

Contact Form

Contact form